Privacy Policy

Last updated: August 13, 2026

Key-Box Key Systems is a division of Time Access Systems Inc. (“Key-Box,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit keyboxkeysystems.com, contact us, request information, or otherwise interact with our business.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Your name
• Email address
• Telephone number
• Company or organization name
• Mailing or billing address
• Information included in messages or inquiries
• Product, service, support, or quotation requests
• Any other information you voluntarily provide

When you use our website, certain technical information may also be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• General location information
• Website interaction and usage information
• Cookie and consent preferences

2. How We Use Your Information

We may use personal information to:

• Respond to questions, messages, and quotation requests
• Provide information about our products and services
• Process and manage orders or business transactions
• Provide customer service and technical support
• Communicate with customers and prospective customers
• Improve our website, products, services, and customer experience
• Maintain the security and proper operation of our website
• Detect or prevent fraud, misuse, and other unauthorized activity
• Meet legal, regulatory, accounting, or contractual obligations
• Send promotional communications where you have provided consent or where otherwise permitted by law

You may unsubscribe from promotional emails at any time by using the unsubscribe instructions included in the message or by contacting us directly.

3. Consent

We collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law.

Consent may be provided directly, such as when you submit a contact form, or may be reasonably implied by your actions and the circumstances. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

Withdrawing consent may affect our ability to provide certain products, services, information, or support.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Remember your privacy and cookie preferences
• Support essential website functions
• Understand how visitors use the website
• Measure website traffic and performance
• Improve the website and its content
• Support embedded content and third-party services

Where required, non-essential cookies will only be used after you provide consent through our cookie preference tool.

You can accept, reject, or customize cookies using the cookie controls available on our website. You may also block or delete cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

5. Analytics and Third-Party Content

We may use third-party tools and services, such as Google Tag Manager, Google Analytics, Google Maps, or embedded video services. These providers may collect information about your device, browser, IP address, and interaction with their content.

Information collected by third-party providers is governed by their own privacy policies and may be processed outside Canada.

You can limit non-essential analytics and advertising technologies through our cookie preference tool where those options are available.

6. Sharing Personal Information

We may share personal information with trusted service providers that help us operate our business, including providers of:

• Website hosting and maintenance
• Email and communication services
• Analytics and website performance tools
• Customer support or business software
• Payment processing, shipping, or order fulfillment
• Professional, legal, accounting, or security services

These providers are only permitted to use personal information as necessary to provide services to us or as required by law.

We may also disclose personal information:

• When required or permitted by law
• In response to a court order, legal process, or government request
• To protect our rights, customers, employees, property, or security
• To investigate suspected fraud or unlawful activity
• In connection with a merger, sale, financing, restructuring, or transfer of all or part of our business

We do not sell or rent personal information to third parties.

7. Storage and International Processing

Personal information may be stored or processed in Canada or in other countries where our service providers operate.

When information is processed outside Canada, it may be subject to the laws of that country and may be accessible to courts, law enforcement, or government authorities in accordance with those laws.

We take reasonable steps to ensure that service providers handling personal information provide an appropriate level of protection.

8. Retention of Information

We retain personal information only for as long as reasonably necessary to:

• Fulfil the purposes for which it was collected
• Maintain appropriate business and customer records
• Meet legal, tax, accounting, warranty, or contractual requirements
• Resolve disputes
• Enforce our agreements

When personal information is no longer required, we will securely delete, destroy, or anonymize it, subject to applicable legal requirements.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Information submitted through the internet is provided at your own risk.

10. Accessing or Correcting Your Information

You may request:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Information about how your personal information has been used or disclosed
• Withdrawal of consent, where applicable
• Deletion of personal information, where required or permitted by law

We may need to verify your identity before processing a request. Certain legal exceptions may limit our ability to provide access to or delete particular information.

11. Children’s Privacy

Our website and services are intended for businesses and adult users. We do not knowingly collect personal information from children without the consent required by applicable law.

If you believe a child has provided personal information through our website, please contact us so that we can review and address the matter.

12. External Websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy, security, content, or practices of those websites. We encourage you to review the privacy policy of any external website you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, website, services, or legal obligations.

The updated policy will be posted on this page with a revised “Last updated” date. Your continued use of the website after an update means that you acknowledge the revised policy.

14. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or our handling of personal information, please contact:

Time Access Systems Inc.
Key-Box Key Systems Division
501-20170 Stewart Crescent
Maple Ridge, British Columbia
Canada V2X 0T4

Telephone: 604-460-8670
Toll Free: 1-877-460-9602
Email: info@keyboxkeysystems.com